At Kiteboarding Sales Store, we understand that when you order new gear, you’re not just buying equipment – you’re investing in your next adrenaline-fueled adventure on the water. That’s why we’ve streamlined our delivery process to get your premium kiteboarding, wingboarding, and hydrofoiling gear to you as quickly and efficiently as possible, wherever your passion takes you.

Global Delivery: We ship worldwide (excluding select remote areas in Asia and other regions) to bring the thrill of water sports to adventurers across the globe. Based in Guilford, US, but serving an international community of water sports enthusiasts.

Our Shipping Options

We offer two convenient shipping methods to suit your needs:

1. Standard Shipping (Recommended for Faster Delivery)

  • Carriers: DHL or FedEx
  • Cost: $12.95 USD
  • Delivery Time: 10-15 days after dispatch
  • Tracking: Full tracking included
  • Best for: When you need your gear quickly for an upcoming trip or season

2. Free Shipping (For Budget-Conscious Riders)

  • Carrier: EMS
  • Cost: FREE for orders over $50 USD
  • Delivery Time: 15-25 days after dispatch
  • Tracking: Basic tracking included
  • Best for: When you’re planning ahead and want to save on shipping costs

Order Processing & Delivery Timeline

Here’s what to expect after you place your order:

  1. Order Processing: 1-2 business days (excluding weekends and holidays)
  2. Dispatch Notification: You’ll receive an email with tracking information when your order ships
  3. Transit Time: Begins after dispatch (see shipping options above for estimated delivery windows)
  4. Delivery: Your gear arrives ready for your next water adventure!

Pro Tip: For the fastest possible delivery, place your order early in the week (Monday-Wednesday) to maximize processing time before the weekend.

International Shipping Notes

As a global supplier to the kiteboarding community, we ship to most countries worldwide. Please note:

  • Some remote areas in Asia and other regions may not be serviceable
  • Customers are responsible for any customs duties, taxes, or import fees that may apply
  • Delivery estimates may vary slightly depending on local customs processing

Easy Returns Within 15 Days

Not completely satisfied with your purchase? We offer hassle-free returns within 15 days of receiving your order. Visit our Returns Policy page for full details on how to initiate a return.

Have Questions About Delivery?

Our customer service team, comprised of fellow water sports enthusiasts, is here to help with any delivery questions or concerns. Contact us at [email protected] and we’ll get back to you within 24 hours.

Now that you know how we’ll get your gear to you, why not browse our expertly curated selection of kiteboarding packages, hydrofoil boards, and performance kites? The water’s waiting!

The Kiteboarding Sales Store Team
81 Buck Hill Road, Guilford, US 05301