Term and Conditions

Welcome to Kiteboarding Sales Store! These Terms and Conditions govern your use of our website and purchases of our premium kiteboarding equipment. By accessing our site or making a purchase, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for customers aged 18+ who wish to purchase kiteboarding equipment. We ship worldwide except to certain Asian countries and remote locations.

1.2 Intellectual Property

All content on kiteboardingsale.com, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

2. Products and Services

2.1 Product Descriptions

We specialize in premium kiteboarding gear including:

• Hydrofoil Boards and Components
• Kiteboarding Kites and Packages
• Control Bars and Harnesses
• Specialty Workshop Items

We strive for accurate product descriptions but cannot guarantee colors will match exactly due to screen variations.

2.2 Custom Products

Items from our Build A Bar Workshop are custom-made and cannot be returned unless defective.

3. Ordering and Payment

3.1 Order Process

Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive confirmation with tracking once shipped.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed immediately upon order confirmation.

3.3 Pricing

All prices are in USD. International customers may incur additional customs fees which are your responsibility.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

• Standard Shipping ($12.95 via DHL/FedEx): 10-15 business days
• Free Shipping (Orders $50+ via EMS): 15-25 business days

Note: Delivery times are estimates and may vary due to customs processing.

4.2 International Orders

International customers:

• All shipments include tracking
• You’re responsible for customs duties/taxes
• Delivery may be longer during peak seasons

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of receipt if:

• Item is unused with original tags
• Original packaging is intact
• Proof of purchase is provided

5.2 Return Process

1. Email [email protected] within 15 days
2. Await return authorization (1-2 business days)
3. Ship item securely in original packaging
4. Refund processed within 3-5 business days after receipt

Original shipping fees are non-refundable. You pay return shipping unless the return is our error.

5.3 Damaged/Defective Items

Contact us immediately with photos. We’ll arrange replacement/refund at no cost.

6. User Responsibilities

6.1 Accurate Information

You must provide accurate shipping and payment information. We’re not responsible for delays due to incorrect addresses.

6.2 Product Use

Kiteboarding involves inherent risks. You’re responsible for:

• Proper product assembly and maintenance
• Using equipment as intended
• Following all safety guidelines

6.3 Compliance with Laws

You’re responsible for complying with local laws regarding kiteboarding equipment use and import regulations.

7. Liability Limitations

Kiteboarding Sales Store is not liable for:

• Incorrect product use or modifications
• Weather-related shipping delays
• Customs delays or fees
• Consequential damages from product use

Our maximum liability is limited to the purchase price of the product in question.

8. Privacy and Communications

We respect your privacy. Our Privacy Policy explains how we handle your data. By ordering, you consent to transactional communications.

9. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

10. Contact Information

For questions about these Terms:

Kiteboarding Sales Store
81 Buck Hill Road, Guilford, US 05301
Email: [email protected]

Last Updated: [Insert Date]